How We Collect Information.
In connection with the Websites, CJ Products Inc. and its advertisers may collect information in the following ways:
Through forms filled out by a user on one of the Websites
Through information provided by a user in connection with surveys and prize promotion entries
Through entries made by the user in blogs and other forums on one of the Websites
Through the maintenance and analysis of Web server logs
Via e-mail and other communications between a user and one of the Websites
Through the use of third-party databases from which user information is extracted and combined with information obtained through other means.
Types of Information Collected
The following types of personally-identifiable information about a user are among those that may be collected in connection with a Website: Name, Postal address, E-mail address, Telephone number, Cell phone number, payment information (such as a credit card number), IP Address, Referring site, Establishments visited, and Other technical information collected by the Site’s servers.
The Company may also collect non-personally identifiable information from users via “cookies:”
As you browse www.pillowpets.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with www.pillowpets.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.
To the extent third parties may place advertising on the Websites, such third parties may utilize cookies or other technological means within the advertising to collect and utilize non-personally identifiable information. The Company and its advertisers are not responsible for information collected by third parties in this manner, nor for the collection or use of information by other sites to which the Websites are linked.
How We Use the Information We Collect.
The information we collect is used to communicate with you about your product orders, improve the content of our Websites, used to customize the content and/or layout of our page for each individual visitor, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Websites and applicable laws or to protect against misuse or unauthorized use of our Websites.
Please note, if you opt not to receive marketing emails, you will still receive “Transactional” email messages regarding your product order (i.e. order confirmation, shipping information, customer service notifications, etc.)
Additionally, every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer’s “Internet Protocol” IP address. When a visitor requests a page from any of the Websites, our Web servers automatically recognize that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from where you have accessed our site. We use this information to examine our traffic in aggregate and to investigate misuse of the Company’s network, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals. Our Web servers do not record e-mail addresses of the visitors.
No Collection of Information from Children.
The Site is not intended for users under the age of 18, nor does the Company or its advertisers knowingly collect or retain information in connection with the Websites from children under the age of 13.
Your California Privacy Rights
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of the Websites who are California residents to request and obtain from us once a year, free of charge, certain information regarding the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding twelve calendar months. If you are a California resident and would like to make such a request, please submit your request in writing to: CJ Products, Inc, 2045 Corte Del Nogal, Carlsbad, CA 92011.
Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.
Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.