You can return any Pillow Pets product within 30 days of its purchase date for a full refund less shipping costs. Returns after 30 days will not be accepted.
Please send all product back to:
CJ Products/Pillow Pets
Attention: Internet Orders
2045 Corte Del Nogal
Carlsbad, CA 92011
Please include a note with your order number and the reason for return. Refunds are usually issued within 24-72 hours of receipt of the return package.
If you’ve received a defective item, please do not open or use the item before contacting us. Upon receiving broken or damaged goods, please take pictures of the item and send an email along with your 6-digit order number to email@example.com. From there a replacement or refund will be issued accordingly.